I wanted to send you a quick note to highlight how impressed I am at the level of service and support I have received from the team at DK Engineering.
From my initial engagement when enquiring about the car through to buying it, the sales team has been an absolute pleasure to work with, and was a key influencer in making this deal happen. Experienced about the marque, professional and attentive are a few thing that come to mind throughout the process of buying the car.
Following on from my fantastic experience with the Acquisitions side of the business, I have been equally impressed with your Service side of the business.
In particular I would like to feedback the fantastic level of client service I have experienced from The workshop controller. On taking delivery of the car and identifying some minor issues he has been, simply put, outstanding at reviewing my findings and without hesitation attending to them.
I would also like to thank the technician in the workshop who has been looking after my car and ensuring that all the minor findings have been resolved with excellence.
I plan to continue to bring my car to DK Engineering for its ongoing service needs and look forward to establishing what I hope will be a long and mutually beneficial business relationship.
I've just purchased my first supercar through DK which is why I'm sending you this brief email.
I feel the need to let you know that Harvey was an absolute gentleman to deal with from start to finish. He was polite, not pushy which is a big no no for me, very knowledgable, and always contactable throughout the process either on email or on the phone. Iâ€™m also a big believer in credit where it's due, so well done that man!
I've bought many vehicles over the years but Harvey stood head and shoulders above all that I've dealt with previously and the overall buying experience was fantastic; as a direct result of that I will without doubt be using DK Engineering in the future to purchase my next supercar!
On a wider note your company facilities and the attention to detail that your staff show are first class. Very well done to you.
As we move the Daytona for one last time this evening for an event, I just wanted to send a note to thank you for letting us have this beautiful car in the Design Museum atrium. It has become so much a part of the museum during the exhibition's run and has been a delight for every visitor who walks through our doors. We welcomed our millionth visitor to the museum last week, since opening 16 months ago, so this iconic car has been read about and lovingly photographed to within in an inch of its life by so many. We are estimating that around 100,000 visitors will have seen Ferrari: Under the Skin by the time it closes its doors on Sunday so thank you again for all your support in helping to bring together this incredible exhibition, it has been a real pleasure to work with you.The Design Museum, April 2018
Dear James, on behalf of our client, we would like to thank you for your exceptional service and going the extra mile to arrange all items included as part of the sale by DK.Sales Customer, February 2018
Just a short note to confirm that I've received the package for the F40 now.
Sincere thanks. And the history folder's fantastic! The presentation's first class.
Thank you for transferring the funds for the car into my bank account so promptly.
Also thank you for making this transaction possible.
I am most appreciative of your efforts and the end result!
I would like to thank you for arranging a tour for us at your facility. The whole team impressed us with their knowledge and stories about the cars. They really made us feel welcome and this was definitive the highlight of our weekend in the UK visiting various facilities.Sales Client, October 2017
Driving like a dream... thanks for everything!
It's been so long since I had driven it I forgotten how great it was - I actually caught myself smiling like I did when I first bought it... happy days!
Thank you so much for again supporting the Chorleywood Classic Car Show.
The cars you supplied were fabulous.
With your help we raised, despite the rain over £6000 for Peace Hospice Care and the Youth Football Club.
[Ferrari 612] Beautiful. You nailed it. Drives very well now.
Thanks for all your, and the team's perseverance.
The car is a brute! Very quick!
Colour choice perfect and the restoration a masterpiece.
Best 60's car I have driven by a mile.
Well done to you and the team.
I bought the car blind from the USA based upon your description and reputation, knowing that it had just received a full restoration at DK. Now that it's with me, the car looks and works great. I had it out for about 50 miles on Sunday. You should be proud of the work. Congrats to all.Sales Customer, April 2017
Just a quick note to say thank you very much for all your assistance with the purchase of the 430. As ever, you've been a pleasure to deal with and the service from the DK team is exceptional. I love the car - it's an incredible thing - and its presentation when I collected it was stunning. Have a great Christmas and I'm sure our paths will cross soon enough in the New Year.Sales Customer, December 2016
I wanted to write and let you know how pleased I am with the recent sale of my car. Your advice and opinion was absolutely spot on. You marketed the car quickly, effectively and concluded the sale very efficiently. I admire your no-nonsense’ straight-talking manner. A lot of other dealers could learn a thing or two from DK! I will be sending all my friends your way whether they are buying or selling.Sales Customer, November 2016
Thank you and your team for getting the car running and over to me.
Your company is outstanding in servicing and understanding the customer.
I hope to be back when the next service is due.
It was humbling to read and sweep through the descriptions and pictures of the cars you guys presented at the Salon Prive this year. I just wanted to congratulate all of you on a well-deserved Best of Show and performance on every class that had the DK signature present. I understand the difficulties on preparing and bringing one car to the moment of its highest glory, but multiple cars to be presented at the same show is quite an undertaking. I thought my preference was preservation, but as I looked at every picture, I was amazed by what my eyes saw: quality of craftsmanship and handling that gave it a human touch. I am not looking at the actual cars, but throughout all the pictures of each car, I felt that whomever worked and prepared them understood how to protect the actual original look and feel, handling the overall congruence of every car to support their life and birth condition. Great Job.A Parts Client, October 2016
The sale has gone very well and in my eyes - for whatever it may be worth - you've done yourself great credit. I hope we're able to do more business together in the future.Sales Customer, August 2016
Hi James, Thank you so much for bringing up such fabulous cars to the Chorleywood Classic and supporting the event.
With your help and support we raised: £7326.77 for the Peace Hospice and £1000.00 for the Chorleywood Youth Football Club. Once again a great success with really good feedback.
Nice article on Classic Driver yesterday. Wise words.A Prominent Collector, June 2016
I am very happy to buy these two cars from DK, most of all because I felt most comfortable when I visited your facility compared to all the others I have visited in the UK these past few days. It is the peace of mind that I value, as well as DK being a family business.Sales Customer, March 2016
A belated thanks for your support last weekend with the F40 and my compliments on the team's efficient and friendly service.Service Customer, May 2015
I really do think it was the best yet. A thoroughly enjoyable day all-round with the added pleasure of listening to the reminiscences of Anthony Reid about bygone days.Open Day Visitor 2015, March 2015
I just wanted to thank you for Saturday’s event. It was very interesting and enjoyable. As usual, you looked after your guests extremely well and all of the staff were very friendly and knowledgeable.Open Day Visitor 2015, March 2015
Just a quick 'Thank You' on behalf of the Thames Valley Area of the Ferrari Owners’ Club for last Saturday's Open Day. The event was very well organised, the DK staff extremely helpful, the food was excellent and the display of cars - not just the Ferraris - superb. Even the weather just about remained tolerable. So, please pass on my thanks to all concerned.Ferrari Owners Club, March 2015
Thank you so much to James, David, Harvey and Matt for your hospitality and coffee at your premises after lunch yesterday. Everyone enjoyed it and it was a perfect ending to the day. Many thanks on behalf of everyone.Ferrari Owners Club, August 2014
I write to thank you for handling the sale of my Ferrari. Whilst I was sad to see it go, I want to express my gratitude to you and your team for such a professional, quick and seamless sale.Sales Customer, April 2013
Just a quick (belated) note to say that I thoroughly enjoyed your open day and was very impressed indeed with your facilities, this being the first time I had been to your new location. Thanks for taking the time to put on the event for us Ferrari owners and enthusiasts.Open Day Visitor 2013, March 2013
Just a quick thank you for an enjoyable time at the event on Saturday. Both my wife and I enjoyed our first visit to DK and were very impressed. All the cars were fantastic and please pass on our thanks to the senior technician who spoke to us for 20mins about the red 250 Lusso under restoration. Everyone at DK we spoke to were very knowledgeable and helpful. We are looking forward to next year when hopefully the weather will allow us to drive our 328 up from Bristol.Open Day Visitor 2013, March 2013
They have a great reputation on both sides of the Atlantic and have been involved in a number of very high-profile restorations of significant Ferraris.Online forum, July 2012
Top notch family run business with a proper passion for cars. I think David's appeal comes across in spades, he just loves the cars and the experience, he wants the buyer to enjoy those too, oh and i'd guess he probably wants to make a profit somewhere along the line, but somehow, that almost appears secondary.Existing customer, written on a forum, December 2012
Brilliant! - Mr DK seems extremely knowledgeable and incredibly interesting!An online forum, August 2012
The reason I went to DK is because there is a delightful chap I know who has a huge collection of incredible Ferrari classics: like 250 SWB, 250LM etc. He recommended them. Until recently, I had used the same large main Ferrari dealer for 10 years. They installed some fuel cells in my newly-acquired F40 and continued to assure me that the overpowering smell of fuel from my car was perfectly normal. They even had the car back to check. Rubbish and extremely dangerous advice. After 8 months desperation with the Ferrari network dealer, DK finally sorted the problem. They fitted different US-made tanks. Quickly and reasonably. My friend's recommendation was indeed good. I speak as I find. I wouldn't take my cars anywhere else.A Service Customer, July 2012
DK are a class act. Spoke to them for some time before buying through them and they were patient, knew everything about the cars, and were totally honest.Sales Customer, July 2012
Very professional outfit. I cannot recommend them more highly. There is an ethos that runs right through the family and therefore by default the firm. I have used them a great deal and have always been impressed. Top guys.Classic Sales & Service Customer, July 2012
Great guys. I bought my GranSport from them and just had it serviced there again. Fair prices, and they're happy not to do things that I can do myself like wiper blades to help me save a couple of quid without compromising quality.Sales & Service Customer, July 2012
I haven't bought from them (it’s difficult at the moment as I am located in Switzerland), but James C has been very helpful and informative. The facilities looked superb when I visited. I'd certainly buy from them.Online forum, July 2012
DK serviced my Scud the other day. I thought they were A1. Very professional outfit and friendly service. I will be using them from now on for sure.Service Customer, July 2012
I've not purchased through them, but Phil and his service team are outstanding. Their depth of knowledge, attention to detail and reasonable pricing make them hard to beat. Phil, in particular, is also one of the nicest blokes around. He inspires considerable trust.Service Customer, July 2012
I would just like to say how I enjoyed your open day yesterday and thank you so much for inviting me. Sorry I didn't get to reception to book in. I arrived quite late and started the wrong way round from the car park. Your staff were exceptional; friendly, enthusiastic and very informative. I met old friends and new. The restoration was of particular interest as I have such a love of old cars.Open Day Visitor 2012, March 2012
To all of the DK Engineering team. A big thank you for once again arranging such an amazing event. Being able to see such amazing cars and talk to your team about them was very special (not to mention the fabulous buffet).Open Day Visitor 2012, March 2012
It was a pleasure dealing with you and your company. I look forward to dealing with you again. We have dealt with a lot of dealers in the UK, and I must admit your level of service is up among the best. Cheers.Sales Customer October 2011, November 2011
Better than match.com – ClassicDriver introduced me to my Ferrari 288, Porsche 959, Mercedes-Benz 300SL ‘Gullwing’ and DK Engineering, which opened up a whole new way of spending my hard-earned money!Classic Driver - Andy, July 2011
Good morning gentlemen (and ladies). I just wanted to say thank you for a most enjoyable morning last Saturday and for your generous hospitality. The display of cars and the facilities you have exuded the passion you have for what you do.DK Open Day visitor, March 2011
A big thank you to you and all the team. The service was excellent, and we appreciated your welcome. Here I am back in the south of France, where the sun is shiny, with no rain! Thanks again for everything.Ferrari 348 Service Customer, November 2009
Being passionate about Ferraris, I decided one day to call DK and spoke to James Cottingham. James asked me the right questions and understood exactly what I was looking for (a '50's sports-racing Ferrari). A few weeks later, James called me up to tell me that he had found the right car for me. And it was true! My experience with DK was excellent (James and I went to have a look at the car. James negotiated the price for me, did some work on the car and delivered it himself to Switzerland) - An excellent service right from the beginning to the end.Blue Chip Sales Customer (March 2009), March 2009
Just a quick note of thanks for the work completed on my car. It was a pleasant, if somewhat unusual, experience to receive a call from a garage to tell me that my bill would be lower than expected! Please extend my thanks to the technicians, to whoever cleaned the car, and to the ladies in reception who keep trying to ply me with drink (although I suspect it's only coffee). I have never previously found parting with money such a pleasurable experience. I will certainly be back but, in the interim, you should shortly be receiving a call from my brother whose similar car is due for its annual service.Maserati Service Customer (July 2009), July 2009
Many thanks again for fixing all the tyre pressure modules on my 575M and the trans-axle rebuild. The car is now running perfectly. Please pass on a special thank you to Kate and David for opening up the garage when I arrived late to collect my car on Saturday. It has been a real pleasure dealing with all at DK, right from the apprentices though to la famiglia. Your team's enthusiasm, technical knowledge and willingness to see a job through to a satisfactory conclusion is to be lauded, especially as they are so communicative on every aspect of the job. Nothing seemed to be too much trouble for Matt and the personal service is very much appreciated. Thank you also for your great advice and help with sourcing my exact variant and specification 575M.Prestige Sales Customer (August 2009), August 2009